Search

CBD FAQ'S

About CBD

One of our most frequently asked questions! CBD, short for cannabidiol, is just one of more than 100 cannabinoids found in hemp plants. The organic compound is entirely legal, and will not get you ‘high’ as commonly thought. Our CBD products contain 0% THC! ⠀⠀⠀⠀⠀⠀⠀⠀⠀
All humans’ posses an endocannabinoid system. This system plays an essential role in regulating everything from our mood, hormones, energy levels, immune system, how we experience pain, to our stress levels. When using CBD, early research suggests the natural properties of CBD interact with the human endocannabinoid system, mirroring the effects.

We offer a full range of easy to use and effective CBD products that you can use orally, or locally, depending on your preference.

The dosage of CBD depends on personal preferences. We include a guide on all of our product pages so you can make the best choice for you.

Yes, it is legal. No, it will not get you high.

The organic compound that our CBD is from, hemp, is entirely legal, and will not get you ‘high’ as commonly thought. Our CBD products contain 0% THC, the compound that has the ‘high’ this effect in humans.

As a professional athlete, you can use all products from our ‘Pro Series’ with the peace of mind that you will be doping compliant. Look out for the ‘Pro Series’ badge on the products. All of our products are 0% THC, however, the only product we would not recommend using currently as an athlete is the CBD Oils. The Pro Series CBD Isodrops offer the same great benefits as our oils.

You can read the UK Anti-Doping Agency’s views on CBD here.

You can read WADA’s thoughts here, where Cannabinoid is not listed as a banned substance.

Absolutely not! You’ll be pleased to know, CBD is non-psychoactive, so you can benefit from its suggested health benefits, whilst being assured that you’re not going to get any surprising side-effects…

As they are from the same plant family, we can see how they could be seen as similar. Both are cannabinoids, but only one (THC) has psychoactive properties – the thing that gets you ‘high’.

All of our products are tested at source and then tested again by an independent party to ensure the highest quality and to ensure there is absolutely no THC. You can view our certifications here, or on the individual product pages.

Our products are 100% natural and contain a mixture of top quality ingredients that you can find in the product descriptions. These have been meticulously researched and engineered to ensure you are getting the best product you can!

To fully understand how CBD works within the body, and how it could help, we need to start with the Endocannabinoid System. What is it?! How does it work?

To give you a simple overview, the Endocannabinoid System is one of the most essential systems in the body, responsible for establishing and maintaining human health. It’s made up of Endocannabinoids, Cannabinoid Receptors and enzymes that synthesise and breakdown Endocannabinoids.

So far, we know its primary purpose is to respond to cannabinoids produced within the human body, binding them to cannabinoid receptors found throughout the body from in your organs and tissues to your brain and your immune cells.

Why do they do this? To promote the correct physiological function of the nervous, immune, muscular system, and more. Scientists know most about two cannabinoid receptors in the body; cannabinoid-receptor 1 and cannabinoid receptor 2 – known as CB1 & CB2. We’ll let you know more about these in the next question!

CB1 and CB2 are G protein-coupled receptors. The former is primarily located in the central nervous system, while the latter is found in the bodies immune system. They respond to endocannabinoids present internally in the body, as well as externally such as CBD, activating changes in the body that promote a balanced physiological function. So far, we know these receptors have an active role in many different physiological processes, including cognitive function, mood, pain and hormone regulation.

Always consult with your doctor before taking any nutritional supplements, including CBD Performance, and be sure to disclose all supplements in your health regimen to better identify potential interactions, including interactions with prescription drugs or other medical treatments.

Always consult with your doctor before taking any nutritional supplements, including CBD Performance, and be sure to disclose all supplements in your health regimen to better identify potential interactions, including interactions with prescription drugs or other medical treatments.

CBD is thought to react with CB1 and CB2 receptors, not by binding directly to them, but by stimulating them, mimicking their effects in the body and promoting the positive results that they work on.

About us

Our Pro Series range are a range of products designed for people who are regularly tested for sport or work. Containing only pure CBD, with no other cannabinoids, athletes and others who are tested for work can be fully confident that products from our Pro Series are fully compliant.

CBD Performance is taking enquiries from reputable wholesalers who would like to grow their product range and help to spread the word about the world’s finest CBD sports supplements.

We appreciate your interest in helping us to bring the best CBD sports supplements to as many people as possible.

If you are interested and to learn more about the opportunity, please email contact@cbdperformance.com 

Broad spectrum CBD is when all compounds found within the plant are preserved in the extract maintaining its full benefits, however, the THC is removed.

You can choose whether you would like Standard Delivery, a shipment within 2-3 working days, or Next Day Delivery, available between Monday-Friday for orders made before 3pm. National Bank Holidays may affect these timings.

It has never been easier to become an affiliate for CBD Performance. We check all affiliate enquiries carefully & those accepted will be rewarded with a number of benefits not only for the affiliate themselves, but also their customers.  Simply click on this link to apply to become an affiliate and we will be in touch should you be approved.

No problem. We’d love to hear from you – feel free to get in touch and we’ll be happy to help!

Klarna

Who is Klarna? 

Klarna is a Swedish payment service provider that takes end-to-end responsibility for your payment. Klarna is the provider of smooth payments to more than 200,000 online stores. Over 85 million consumers worldwide have trusted Klarna to securely handle their payments.

How does Pay later in 3 interest-free instalments work?

Pay later in 3 interest-free instalments will allow you to spread the cost of your purchase over 3 equal payments. The payment for each instalment will automatically be collected from the debit or credit card you entered at checkout. Your first instalment will be collected when your order is confirmed by [MERCHANT] and instalments 2 and 3 are scheduled 30 and 60 days later, respectively. You can always monitor your payments’ schedule in the Klarna app.

Am I eligible for Pay later in 3 interest-free instalments?

To use Pay later in 3 interest-free instalments you must be at least 18. Whilst this option is widely promoted, Pay later in 3 interest-free instalments is subject to your financial circumstances. When choosing Pay later in 3 interest-free instalments, our assessment will not affect your credit rating.

How can I increase my chances of being accepted for Pay later in 3 interest-free instalments?

Klarna is unique and offers Pay later in 3 interest-free instalments based on a number of factors such as the order value, previous order history and item availability. If you are 18 or over, you can improve your chances of being offered Pay later in 3 interest-free instalments by ensuring you provide your full name and accurate address details and shipping to your registered billing address. All orders are assessed individually. Just because you have been accepted for a Klarna payment method before does not mean it will be offered for every order and in turn, as it is denied does not mean it will be denied for all future orders.

What do I need to provide when I make a purchase?

If you want to make a purchase with Klarna using Pay later in 3 interest-free instalments, you'll need to provide your mobile phone number, email address, current billing address and a debit or card card. The mobile number is required in case we need to reach you. All communications will be sent to your email address. It's very important that you give us the correct details, as otherwise you will not receive your payment schedule and any updated order information.

Will a credit search take place against me?

Klarna may run so-called unrecorded enquiries (or soft credit searches) that do not affect credit scoring and are only visible to you and Klarna, but not visible toother lenders. Neither Klarna nor [MERCHANT] run credit searches against you that could impact your credit rating.

Why have I not been offered Pay later in 3 interest-free instalments?

Although Pay later in 3 interest-free instalments is widely promoted it is not always universally available. The Pay later in 3 interest-free instalments payment options automatically generated by algorithms that are dependent upon a number of factors including address details, cardholder details, amount of order, the online store, previous order history and item availability.

What are my payment options with Klarna?

Payment for your Pay later in 3 interest-free instalments will automatically be collected from the debit or credit card you entered at checkout. The first payment is taken when the order is confirmed. The second and third instalments are collected 30 and 60 days, respectively, after the first instalment. You can always monitor your payments’ schedule in the Klarna app.

What happens if I cancel or return my order?

As soon as [MERCHANT] have accepted your cancellation/return, Klarna will cancel any future scheduled payments as well as refund any amounts due. The return will be reflected in the Klarna app immediately.

What happens if I don’t pay for my order?

Klarna will automatically attempt to collect your payment for your Pay later in 3 interest-free instalments purchase at [MERCHANT] from the debit or credit card you entered at checkout. If we are unable to collect your payment on the scheduled due date Klarna will make one further attempt to automatically collect payment two days later. Should this last payment attempt fail, Klarna will issue you a statement for the full outstanding order amount which will become payable 15days later. Klarna shall notify you when a payment is due two days in advance of attempting to collect your payment and you can always monitor the due date in Klarna app at your convenience. Your credit score will not be impacted by using Klarna’s ‘Pay later in 3 instalments’ product even if you have failed to pay on time.

I have been asked to go to the Klarna site. Is this correct? 

You can view all of your Klarna purchases and payment schedule in the Klarna app or by logging onto Klarna.com/uk.

Is my payment information safe?

Payment information is processed securely by Klarna. No card details are transferred to or held by [MERCHANT]. All transactions take place via connections secured with the latest industry standard security protocols.

Can I pay before the due date?

Yes. Just go to the Klarna app or log onto Klarna.com/uk and pay off early.

Have you received my payment?

Klarna will notify you via email and push notification from the Klarna app when a payment is due and when this has successfully been collected, or in the unlikely event of your payment failing. If a payment has been collected but you have not received payment confirmation, you can always check the status of your order and payments in the Klarna app or by logging in at www.klarna.com/uk.

What happens to my statement, when I've returned the goods?

Once [MERCHANT] has received the return (partial or full) and you have received their confirmation of this, an updated statement with an adjusted payment schedule will be sent to you by Klarna if you've made a partial return. With a full return, we shall refund any payments collected and cancel any future scheduled payments. You are always able to monitor the status of your order in the Klarna app.

I've received a statement, but I've not yet received my goods.

In the event that your goods have not been received please call [MERCHANT] to check on your order and delivery status. You can also contact Klarna’s Customer Service so that we can postpone the due date on your payment or put the order on hold in the Klarna app while you wait for the goods to arrive.

I have cancelled my order. How long will it take until I receive my refund?

As soon as the store has registered your cancellation or your return, the refund will be processed within 5-7 business days.

I have asked for a refund. How will I be refunded?

Refunds shall be issued back to the debit or credit card which was originally entered at checkout. I haven’t received an email with my statement/payment information.You can log in the Klarna app or at www.klarna.com/uk, where you will find all of your orders and payment schedule information.

I still have questions regarding payment, how can I get in touch?

Visit Klarna app or Klarna’s Customer Service page for a full list of FAQ’s, live chat and telephone options.

How does Pay later in 30 days work?

Once your order is confirmed, you'll receive an email with payment instructions within two days from Klarna. You'll then have 30 days to try on your order and only pay when you’re happy. Complete the payment online, at your convenience, with no extra cost. You can pay via credit or debit card in Klarna.app or by logging intowww.klarna.com/uk.

Am I eligible for Pay later in 30 days?

To use Pay later in 30 days you must be at least 18. Whilst this option is widely promoted, Pay later in 30 days is subject to your financial circumstances. When choosing Pay later in 30 days, our assessment will not affect your credit rating.

How can I increase my chances of being accepted for Pay later in 30 days?

Klarna is unique and offers Pay later in 30 days based on a number of factors such as the order value, previous order history and item availability. If you are 18 or over, you can improve your chances of being offered Pay later in 30 days by ensuring you provide your full name and accurate address details and shipping to your registered billing address. All orders are assessed individually. Just because you have had Pay later in 30 days before does not mean it will be offered for every order and in turn, as it is denied does not mean it will be denied for all future orders.

Will a credit search take place against me?

Klarna may run so-called unrecorded enquiries (or soft credit searches) that do not affect credit scoring and are only visible to you and Klarna, but not visible to other lenders. Neither Klarna nor [MERCHANT] run credit searches against you that could impact your credit rating.

Why have I not been offered Pay later in 30 days?

Although Pay later in 30 days is widely promoted it is not always universally available. The Pay later in 30 days method is automatically generated by algorithms that are dependent upon a number of factors including amount of order, the online store, previous order history and item availability. Alternatively, you are able to complete your order by paying by credit or debit card at the checkout.

What are my payment options with Klarna?

You can pay with debit or credit card immediately in the checkout or take advantage of our Pay later in 30 days payment option, where you can pay for the goods once you have received them via credit card or debit card. You can always monitor your outstanding payments in the Klarna app.

Search